Shipping policy
Shipping Policy
Effective Date: July 28, 2026
Thank you for shopping with Viraasat Wellness. We are committed to delivering your order safely and as quickly as possible.
1. Delivery Areas
We currently deliver across Pakistan through our trusted courier partners.
2. Order Processing
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Orders are processed within 1–2 business days after confirmation.
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Orders placed on weekends or public holidays will be processed on the next business day.
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During promotional periods or high order volumes, processing times may be slightly longer.
3. Delivery Time
Estimated delivery times are:
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Major Cities: 2–4 business days
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Other Areas: 3–7 business days
Please note that delivery times are estimates and may vary due to weather conditions, courier delays, or other unforeseen circumstances.
4. Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before you complete your order.
If your order qualifies for Free Shipping, it will be clearly indicated at checkout.
5. Order Tracking
Once your order has been shipped, you will receive a tracking number via SMS, WhatsApp, or email (where applicable), allowing you to monitor your shipment.
6. Failed Deliveries
If a delivery attempt is unsuccessful due to an incorrect address, unavailable recipient, or refusal to accept the parcel, the courier may attempt redelivery or return the package to us.
Additional shipping charges may apply for reshipping returned orders.
7. Damaged Packages
If your package arrives visibly damaged, please contact us within 48 hours of delivery with clear photos of the parcel and product so we can assist you promptly.
8. Order Changes
If you need to change your delivery address or contact information, please contact us as soon as possible. We can only make changes before your order has been dispatched.
9. Contact Us
If you have any questions about shipping or your order, please contact us:
Viraasat Wellness
Email: viraasatwellness@gmail.com
WhatsApp: +92 310 7599528
Location: Rawalpindi, Islamabad, Pakistan